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Graph showing the distribution of data with percentiles marked, illustrating process performance variability and customer-centric outcomes in a Lean Six Sigma approach

Graph showing the distribution of data with percentiles marked, illustrating process performance variability and customer-centric outcomes in a Lean Six Sigma approach

Rethinking Process Tracking with Percentiles: A Customer-Centric Approach

In the world of process improvement and Lean Six Sigma , traditional metrics like Defects Per Million Opportunities (DPMO) and process...

anmol kalra

Apr 21, 20252 min read

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